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17130 Van Buren Boulevard, Riverside, CA 92504

Return Policy
Due to the nature of our products, we do not accept returns. If there is an issue with your order, please reach out within 3 days of delivery, and we will do our best to make it right. You can reach us at info@jimenezsistersranch.com or 951-429-4522
Shipping Policy
Last Updated: 3.12.2025
Thank you for shopping with Jimenez Sisters Ranch! We take pride in delivering our handmade goat milk soaps and body products with care. Please review our shipping policy below.​​

Processing & Shipping Times
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Orders are typically processed within 3-5 business days (excluding weekends and holidays).
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You will receive a confirmation email with tracking information once your order ships.
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Shipping times vary based on location and selected shipping method at checkout.

Shipping Rates & Delivery
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We offer flat-rate shipping and free shipping on orders over $25 (if applicable).
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Orders are shipped via USPS or UPS with estimated delivery times of 2-8 business days.
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Expedited shipping options are available at checkout.

Order Issues & Delays
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If your package is delayed, lost, or arrives damaged, please contact us at info@jimenezsistersranch.com
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We are not responsible for shipping delays caused by carriers, weather, or customs processing.